Overview

How we handle information

We process personal information for legitimate business purposes such as responding to enquiries, managing partner relationships, and improving our website experience.

Data minimisation

We collect only what is necessary for business communication and service delivery.

Security controls

We use reasonable technical and organisational measures to protect information.

Privacy details

Key points about what we collect, why we collect it, and the choices available to you.

What information do we collect?

Information you provide (such as your name, email address, phone number, company, and message) when you contact us. We may also collect limited technical data such as IP address, browser type, device information, and pages visited.

How do we use your information?

To respond to enquiries, provide information about our distribution services, manage business relationships, improve our website, and maintain security and fraud prevention.

What is our legal basis for processing?

Where applicable, we process information based on legitimate interests (business communications and website security), your consent (for optional communications), and compliance with legal obligations.

Do we share information with third parties?

We may share information with service providers that help us operate our website and communications (for example, hosting, email, and analytics) under appropriate safeguards. We do not sell personal information.

Do we use cookies?

We may use cookies and similar technologies to enable site functionality and understand website usage. You can control cookies through your browser settings; disabling cookies may affect site features.

How long do we retain information?

We retain personal information only as long as necessary for the purposes described, unless a longer retention period is required or permitted by law (for example, record-keeping and dispute resolution).

If you have questions, requests, or concerns about this Privacy Policy or how we handle information, please contact us.

Send a Privacy Enquiry

Phone: (please contact us by email for the fastest response)

Head Office: I Haqs Tower, 8th Floor, GA 28/8D Mohakhali C/A, Bir Uttam A K Khondakar Road, Gulshan, Dhaka-1212, Bangladesh
Hong Kong Office: Flat/RM 1002, 10th Floor, Unicorn Trade Centre, 127–131 Des Voeux Road, Central, Hong Kong